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Covid-19 continues to put unprecedented pressures on those working in the UK social care industry. Even before the pandemic social care staffing levels were the sector’s biggest challenge with the highest staff turnover rates of all sectors in the UK and one in three carers leaving every year. 

It is heavily documented that the pandemic has put our NHS under enormous strain causing long elective surgery backlogs meaning many patients have to live with health complications or pain for longer.  For some, especially our older generation, it has resulted in a deterioration in physical and mental health leaving them requiring home support to continue living at home independently. Poor staff retention rates in the sector mean the quality and continuity of care patients receive is negatively affected.

With an already adverse caregiver shortage, staff retention remains the biggest challenge the social care industry faces. With the new year now upon us, businesses are looking at how they can not only manage new challenges but how viable opportunities can help rebuild and strengthen the sector once the worst of this pandemic has passed.

How can we help?

Creating a good work-life balance, continuity and quality of care are of utmost importance for staff satisfaction and retention. We spoke to Neil Eastwood author of Saving Social Care and he had this to say:

“There are over 100 reasons for care worker turnover, but one of the most common frustrations is poor scheduling, whether that means unnecessary travel, being unprepared for their visits or not enough advance notice to plan their lives. This is an area of opportunity as software becomes more intelligent and can maximise client contact time and remove unproductive time.” 

AI can be used to ensure that staff schedules meet both staff and business objectives.  OptifAI is the “magic” button – a pioneering customisable scheduling software that will ensure your staff and business needs are met.

Here are just some reasons why OptifAI should be considered to help improve staff retention: 

  • Unhappy staff are a potential flight risk to other sectors where shifts are more clearly defined. OptifAI can be configured to ensure staff’s preferred working times are prioritised.
  • Staff usually like to work within their preferred areas which aids their need for a good work-life balance.  OptifAI can be configured to ensure staff preferred working areas are prioritised. 
  • Staff shortages mean staff often have to cover multiple different service users with a multitude of different types of care required. This means it’s imperative that training records are kept up to date.  OptifAI is configured to ensure all training and skills are met and businesses remain compliant.
  • OptifAI can be configured to ensure the right client is matched with the right staff member in the right area at the right time.  This increases not only the quality of care being delivered but reduces travel time and travel costs.
  • Happy staff means “sticky” staff. High staff retention means more consistent care and service which builds relationships with service users and results in a more profitable business. 

OptifAI really is the magic button…

Give the team a call today, and let’s help you build a better future for your business.

“You don’t build a business. You build people and then people build the business.”

 – Zig Ziglar

#employeesatisfaction #retentionmanagement #homecare #optifai

Let us tell you more about OptifAI, and how we can help