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Back in July NDG Artificial Intelligence Ltd (NDGAI)  proudly announced hiring Katy, our Business Administration Apprentice. As part of ‘International Week of Happiness at Work’ we caught up with her to see how it was all going. Here’s what she had to say:

“Starting work at NDGAI at the beginning of April this year I would’ve never envisaged that the world was going to be changing to a ‘new normal’, and what was about to turn the world upside down, would have a massive impact on me and my family, but for the better.

“Lockdown 2020, for most, has been one of the most difficult times of all, but at the same time, it has inspired some of us to tackle the challenges we’ve faced head-on and overcome these uncertain times.

“I have been very grateful for the time the world reluctantly chucked us all together and left us to ‘deal with it’. I have learnt so much about myself. I have become more proactive, independent, and feel valued in the workplace. I don’t think I would have realised these qualities if the COVID-19 situation had not arisen.

“I’m very proud to work for an organisation that sees the importance of employee happiness. NDGAI, with its innovative software OptifAI, improves employee satisfaction and utilises workers better,  enabling them to provide more services. This is so important for the health and social care sector, especially at a time when coronavirus is putting extra stress and pressure on the care industry.

“Working for a company that has great values, and with a team that is truly inspirational and who continues to push forward regardless of COVID-19, means that I couldn’t have asked for a better workplace to be a part of.”

NDGAI are proud to have a culture that encourages happiness at work – for our employees – but also for our software user’s as well, and this is why one of the OptifAI templates is focused on ‘worker satisfaction’.

The ‘Worker Satisfaction’ preconfigured scheduling template is designed for organisations who are worker focused. It concentrates on worker satisfaction over the quality of service provided. It schedules based on the workers’ preferences, scheduling workers to work during their available times and in their preferred, as well as available, geographic areas. Where possible it also minimises travel distances to avoid long journeys.

International Week of Happiness at Work was started by Maartje Wolff and Fennande van der Meulen, two Dutch women who started the company Happy Office in 2015. The day itself became an initiative towards bringing people from all over the world together to be happier in the workplace.

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Learn more about OptifAI and how it can increase employee satisfaction