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The campaign #YouCanCare was set up by Home Instead Senior Care who specialise in home care for the elderly and vulnerable. They highlight stories of just how amazing it is to work in care and how you can make a difference to the life of an older person, by helping them to stay at home for longer.

NDGAI wanted to celebrate this week by sharing some of our own home care success stories,  which shows how OptifAI has helped our home care customers with some of their most important business objectives.

OptifAI benefits your business in lots of different ways because it can be tailored to your business needs. Some of the benefits include:

  • Enhancing performance, as OptifAI is able to make consistent and unbiased decisions.
  • Saving hours of manual scheduling
  • Minimising travel time with flexible scheduling for different geographic areas. 

Not only does this enhance the care service provider’s profitability, but it also helps them provide a much better quality of care service –  giving them a fantastic reputation in the industry.

Our pioneering software OptifAI enables care providers to manage their staff more efficiently, which has had a huge impact on staff morale and staff retention, as well as the service provided by the care provider, especially during the Covid-19 pandemic.

Emma Culley, Managing Director from Rest Assured Homecare UK, told us:

“OptifAI has equipped us to offer greater continuity of care. This is important to my business, as it encourages personal relationships between carers and clients. This has helped us develop an excellent reputation as a leading home care provider in our area, and we benefit from this good reputation from a business perspective.

“My carer team are paid for the time they spend giving care. OptifAI utilises their time better by reducing downtime and travel time between client visits, which is a much better use of their time and means they are paid for more of their working day. Morale is certainly up since we implemented OptifAI and we have a reputation as a great place to work.

Paula Snow, Senior Manager for Adult Services from Cheshire West and Chester Council, told us:

“The scheduling solutions produced by the software have allowed us to effectively and efficiently utilise staff within our newly agreed working day, meaning we can provide more care in fewer hours.

“Additionally OptifAI has empowered us to improve our employee satisfaction as our carers are now limited to the amount of time they spend travelling between client bookings.

The delivery of an efficient and quality service is at the heart of NDGAI’s story. 

Collaborating with industry-leading experts, our partners and our software users, ensures we provide an exceptional product with an incomparable service that, together, delivers remarkable value to our partners, users and their service users.

We push the boundaries of technology to enable our users to provide the highest level of quality and efficiency


If you would like us to help you shape the future of your business, why not come on board with our free beta testing project taking place in March 2021.  

Your Organisation will have free access for four weeks to our cutting edge technology OptifAI, enabling you to manage your workforce schedules whilst helping us conduct our test scenarios. Working together, we can help more care providers offer the amazing service they want to.

Find out how you can optimise your field-based workforce

Shape the future - take part in our beta testing