OptifAI® has offered us a more effective and efficient scheduling solution to support the evolution of our reablement care services and our new staffing structure".
Product:
OptifAI® Company Name: Cheshire West & Chester Councils Industry: Health and Social Care Website:
https://www.cheshirewestandchester.gov.uk/ Name: Paula Snow Role: Senior Manager of Adult Services
Who is Cheshire West & Chester Councils
Cheshire West and Chester Council provide a reablement and domicillary service. The reablement service, which is free of charge, is provided for a period of up to six weeks. The service aims to support people to regain skills of daily living and to live active healthy lives in their community through short term intervention which has a focus on rehabilitation. During this time service user’s progress is monitored and reviewed. If ongoing support is required following the period of reablement, support will be transferred to a home care provider that supports people in their own home on a longer-term basis.
Senior Manager of Adult Services
The Challenge
Cheshire West and Chester Council required a scheduling solution that would support the evolution of their reablement care services and new staffing structure.
The changes included reducing the working day by one hour, from 7am to 11pm to 7am to 10pm and carers working new six-hour shifts within that working day.
Cheshire West and Chester Council needed a solution that would utilise staff more efficiently and reduce travel times to enable more care to be provided in fewer hours.
The scheduling solutions produced by the software have allowed us to effectively and efficiently utilise staff within our newly agreed shorter working day, meaning we can provide more care in fewer hours.
Senior Manager of Adult Services
The Results
“OptifAI® has offered us a more effective and efficient scheduling solution to support the evolution of our reablement care services and our new staffing structure".
“The scheduling solutions produced by the software have allowed us to effectively and efficiently utilise staff within our newly agreed shorter working day, meaning we can provide more care in fewer hours".
“Additionally OptifAI® has empowered us to improve our employee satisfaction as our carers are now limited to the amount of time they spend travelling between client booking"..
“Not only has OptifAI®made our schedules more efficient but it has also reduced our time spent rostering by half, freeing up the coordinator’s time to complete other tasks, making us more efficient on the administration side too.”
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